Application
Technical managers, supervising technicians, project managers within an organisation or contracted to a network design or construction organisation apply the skills and knowledge in this unit. |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Plan a project brief | 1.1. Contact customer to obtain project details and approved network plan 1.2. Assess current network conditions 1.3. Analyse site survey data and geographical information to initiate studies if required 1.4. Assess barriers to plan realisation 1.5. Analyse the impact of relevant legislation, codes, regulations and standards on planning processes |
2. Develop preliminary project brief | 2.1. Develop project specifications, including new technology according to customer requirements 2.2. Draft a sketch plan according to enterprise practice for area in question 2.3. Clarify project brief with the customer as required 2.4. Present final report with option for approval before proceeding with project brief |
3. Assess tenders | 3.1. Follow process for seeking quotes or issuingtenders for completion of project 3.2. Assess quotes or tenders against project criteria and any proposed variations 3.3. Examine detailed project costing estimates to ensure that budget parameters are attained 3.4. Assess competitive tenders with consideration to meet specified timeframes 3.5. Obtain tender approval from the customer |
4. Monitor contract progress and completion | 4.1. Monitor contract activity with progress against specifications 4.2. Establish and maintain regular liaison with project manager and site supervisor 4.3. Discuss contract problems or difficulties with project manager and contractor as required 4.4. Negotiate and implement contract variations 4.5. Prepare project completion advice in conjunction with project manager, installation manager and operational staff 4.6. Undertake a quality audit of the project and submit any recommendations for improvement according to enterprise procedures 4.7. Prepare a final report on project outcomes and achievement 4.8. Present report to customer and obtain sign off |
Required Skills
Required skills |
analytical skills to compare and evaluate most effective technical solutions communication skills to: liaise with internal and external personnel on technical and operational matters negotiate approvals and contract arrangements with suppliers and contractors literacy skill to: interpret technical specifications, equipment manuals and tenders write reports and document technical requirements and procedures numeracy skills for: confirming capacity requirements budget requirements planning and organisation skills to: set out and monitor project requirements and priorities undertake audits problem solving skills to address variations and contract issues research skills to maintain current technical product knowledge |
Required knowledge |
common customer telecommunications applications and related equipment familiarity with the workplace and industry environment leasing versus purchase options legislative and environmental impacts including options for green ICT installations network and transmission equipment network topologies, interface and interconnect solutions performance parameters and typical faults in equipment and related connection and transmission media, and various test equipment types warranty information and contractor work guarantees |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: develop a project brief for a telecommunications project analyse and document considerations in project specifications apply legislative and environmental conditions to project brief development assess tenders and monitor contract work to completion. |
Context of and specific resources for assessment | Assessment must ensure: sites on which projects may be conducted relevant databases, legislative requirements and other site and project related documentation. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate undertaking brief preparation and monitoring contracts review of project brief prepared by the candidate outlining specifications, specified timeframes, enterprise financial systems and policy review of report prepared by the candidate outlining specified planning processes oral or written questioning to assess knowledge of planning, types of systems and applications. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTPMG5027A Develop customer premises equipment installation project plans ICTPMG5039A Prepare project specifications. Aboriginal people and other people from a non-English speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Customer may include: | communication consultants enterprises government bodies internal or external to the organisation other carriers service providers. |
Project may include: | installation or upgrade for: broadband network switching transmission radio network: fixed mobile systems including: optical radio microwave and satellite multiplexing transmission network management physical support infrastructure various transmission paths. |
Network conditions may be obtained from: | capacity assessment data network performance data associated with the network traffic dimensioning data. |
Site survey data may include: | building availability and capacity earthing requirements environmental impact geological surveys line of sight data power availability regulatory and statutory requirements site availability site ownership and acquisition data weather conditions. |
Barriers to plan may include: | community opposition environmental considerations government policy heritage legislation restrictions local planning approvals. |
Relevant legislation, codes, regulations and standards may include: | Australian Communications and Media Authority (ACMA) standards TS 14 Australian standards applying to radio frequency (RF) hazards heritage legislation industrial awards and conditions International standards ISO 9000/9001 International Telecommunications Union (ITU) recommendations National Parks Act OHS Act State/Territory and Federal Environment Acts Telecommunications Act and relevant codes. |
Project specifications may include: | broad project description cost-benefit studies as a guide to the decision making process costing estimates and operating budget location, route, area, product and platform planning options for future needs to include new technology preferred equipment and vendors profit margins according to enterprise policy proposed project timing resources sketch plan. |
New technology may include: | internet protocol (IP) networks optical networks virtual networks web-based networks wireless networks. |
Process for seeking quotations or issuing tenders may include: | confidential tender processes existing service level agreement multiple quotes requirements for preferred suppliers. |
Consideration may include: | capacity performance price product type quality timeframes. |
Quality audit includes: | requirements of customer or organisation review of process and methodology. |
Sectors
Unit sector | Telecommunications |
Competency Field
Project management |
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor